Voiceless Communication System

Voiceless Communication System

NeoVision is equipped with a special communication device which allows inter-office communication to be fast, quiet, and discrete. It transmits important messages in all work areas through lighted buttons. Simple, readable meanings are assigned to colored and engraved lights, identifying People, Actions, and Places. The intended (assigned) staff member responds by adding to or by resetting (acknowledging) the light buttons. Lights are illuminated only when a message is sent, and they remain extinguished for up to 90% of the working day. This communication system offers the following benefits:

  • Requests staff silently;
  • Directs staff without knowing where they are;
  • Informs staff of changing patient status;
  • Informs staff of phone calls and reply silently;
  • Knows where each doctor is;
  • Knows which rooms have patients;
  • Knows which patient to see next;
  • Knows how many patients await each doctor.

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COVID-19 Update

Neovision Eye Center is now booking limited appointments for both Eye Care and the Optical Center.

Please call us at (510) 431-551 to reschedule your missed appointments or to schedule any treatment that has been delayed due to the mandatory shelter-in-place.

Temporary Clinic Hours:
Monday – Friday: 9:00 am – 5:00 pm
Saturday & Sunday: Closed 

To cancel an appointment please provide at least 48-hour (2 days) advanced notice so we can contact other patients waiting for an appointment.  

We have updated our Safety Protocols for NeoVision Staff and Patients During COVID-19

Union City